Privacy policy
For Maze Interactive Health · Effective date: 13 May 2026
1. Introduction
Maze Interactive Health (“we”, “our”, “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, interact with our services, submit enquiries, or engage with our digital health and immersive technology solutions.
By using our website, you agree to the terms of this Privacy Policy.
For UK and EU data protection topics in more detail, please also read our GDPR policy.
2. Who we are
Maze Interactive Health develops interactive healthcare technologies including immersive digital wellbeing platforms, mixed reality solutions, adaptive therapy systems, and healthcare engagement tools.
Website: www.mazeinteractivehealth.com
If you have any questions regarding this policy or your data, please contact:
Email: info@mazeinteractivehealth.com
3. Information we collect
We may collect and process the following types of information:
Information you provide directly
- Name
- Email address
- Telephone number
- Company or organisation details
- Information submitted through contact forms, demos, or enquiries
- Any information voluntarily provided in communications with us
Technical & usage information
When you use our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Referral source
- Pages visited and time spent on site
- Cookies and analytics data
Healthcare or sensitive data
Our public website is not intended for the submission of medical or sensitive health information unless explicitly stated within a secure and compliant environment.
If healthcare-related services are provided through separate platforms or applications, additional privacy notices and consent mechanisms may apply.
4. How we use your information
We use your information to:
- Respond to enquiries and requests
- Provide information about our services
- Improve website functionality and user experience
- Monitor website performance and security
- Conduct analytics and business development activities
- Comply with legal and regulatory obligations
- Communicate with you regarding relevant services, updates, or opportunities
We will only process personal data where we have a lawful basis to do so under applicable data protection laws.
5. Legal basis for processing
Under UK GDPR and applicable data protection laws, we process personal data under the following lawful bases:
- Consent
- Legitimate interests
- Contractual necessity
- Legal obligation
6. Cookies & analytics
Our website may use cookies and similar technologies to:
- Improve website performance
- Analyse traffic and user behaviour
- Remember preferences
- Support marketing and communications activities
You can manage or disable cookies through your browser settings.
We may use trusted third-party analytics providers such as:
- Google Analytics
Your choice on this site: optional Google Analytics loads only if you accept analytics on our cookie notice. You can reset that choice below.
7. Sharing your information
We do not sell your personal information.
We may share data with trusted third parties where necessary, including:
- Hosting providers
- Website and analytics providers
- Professional advisers
- Regulatory or legal authorities where required
All third parties are expected to maintain appropriate confidentiality and security standards.
8. International transfers
Where data is transferred outside the UK or EEA, we will ensure appropriate safeguards are in place in accordance with applicable data protection laws.
9. Data security
We implement reasonable technical and organisational measures to protect personal information from:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
However, no internet-based system can be guaranteed as completely secure.
10. Data retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Meet legal, regulatory, or contractual obligations
- Resolve disputes and enforce agreements
11. Your rights
Under applicable data protection laws, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with a supervisory authority
In the UK, complaints can be made to the Information Commissioner’s Office (ICO): ico.org.uk
12. Third-party links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.
13. Children’s privacy
Our website and services are not intended for children under the age of 13 unless explicitly stated within a regulated or supervised healthcare context.
14. Changes to this policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated effective date.
15. Contact us
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
Maze Interactive Health
Email: info@mazeinteractivehealth.com
Website: www.mazeinteractivehealth.com
Further detail on data protection requirements is available in our GDPR policy.